Tuesday, August 20, 2013
B&H gets a crash course in Customer Relations in Today's New Reality
What started it all
The very polished apology from B&H
I do not envy the good people at B&H. They're in the heart of it all, New York City. They pride themselves in trying to please every single customer - so I hear, anyway. Many of their customers are of the alternative lifestyle. I'd say disproportionately so. And they need to keep them happy customers. All this is part of the general "פרנסה שאני" umbrella היתר. They don't want to be the next Chik-Fil-A that gets boycotted. I see "sensitivity training" in the future at B&H, and I can only imagine what that will do to a young Hasid from KJ or Monsey... Who knows? maybe the Rabbonim will soon forbid yungeleit from working there! nah. So is the internet the biggest threat to today's youth, or, perhaps, working at B&H can be hazardous to your spiritual well-being. But truth be told, don't you think this woman was just a wee bit sensitive? So some guy from the dark ages was surprised that "Heather has two mommies." Big deal. What's up with forcing people now to think that this is the new normal? And some of the commenters want that poor guy fired! But it WAS stupid of him to ask, no matter what his feelings are about their lifestyle.
G-d save us all.